Now Hiring

We're Hiring

Multiple Positions Available

Sales Support Agent

2 Positions Available

B2B Operations Support

Junior Network Engineer

2 Positions Available

Network Operations
Technopark Trivandrum, Kerala
Telcotech Solutions Hub Pvt. Ltd.

Supporting global B2B telecommunications operations

Sales Support Role

Sales Support Agent (2 Positions)

We are looking for two motivated and detail-oriented Sales Support Agents to join our team. In this role, you will be responsible for providing operational support across presales and postsales processes, ensuring smooth customer experiences and efficient execution of business operations in the B2B telecommunications sector.

Work Location

Location
Technopark Trivandrum, Kerala, India
Employment
Full-time / Permanent Role
Responsibilities

Key Responsibilities

Support B2B telecommunications presales and postsales operations, ensuring customer satisfaction and seamless service delivery.

Manage order processing from initiation to delivery, ensuring accurate and timely fulfillment of customer requirements.

Handle contract management tasks, ensuring accuracy and compliance with business requirements and legal standards.

Oversee inventory management processes and reporting, maintaining accurate records and optimal stock levels.

Coordinate with sales teams, vendors, and customers for seamless operations and effective communication across all stakeholders.

Ensure high-quality documentation, data accuracy, and timely execution of all sales support activities and processes.

Network Engineering

Junior Network Engineer (2 Positions)

We are expanding our international Network Operations Team and are looking for two motivated Junior Network Engineers with a strong technical background in Service Provider Networks. You will work on carrier-grade routing, MPLS services, and datacenter connectivity solutions, supporting Europe-based telecom operations.

Work Location

Location
Technopark Trivandrum, Kerala, India
Employment
Full-time / Permanent Role
Responsibilities

Key Responsibilities

Day-to-day management of core and edge network infrastructure, primarily based on Juniper Networks (Junos OS).

Provisioning and troubleshooting of BGP sessions, MPLS services (L2VPN, L3VPN), and peering connections.

Configuration and maintenance of Datacenter network services, including redundant uplinks, VRFs, VLANs, and interconnections.

Monitoring, incident handling, and resolution of network tickets in a 24/7 environment.

Support in network expansions, upgrades, and project implementations in close cooperation with our European network engineering team.

Documentation of configurations, network topologies, and operational procedures.

Qualifications

Required Skills & Qualifications

Experience

Minimum 5 years of industry experience in ISP or Carrier Networks.

Technical Expertise

  • • Solid working knowledge of Junos OS and Juniper routing platforms (MX, EX, QFX series preferred)
  • • Good understanding and hands-on experience with BGP, OSPF, and MPLS (L2VPN, L3VPN) services
  • • Familiarity with datacenter networking, redundant routing architectures, and carrier peering models
  • • Experience with network monitoring tools and troubleshooting techniques in operational environments

Preferred Qualifications

Knowledge of the global carrier ecosystem, IXPs, and routing policies is highly desirable.

Communication & Collaboration

  • • Fluent English communication skills, both verbal and written
  • • Ability to work in collaborative remote teams across time zones
  • • Structured documentation skills and attention to detail
Qualifications

Required Skills & Qualifications

Education

Bachelor's degree in Business, Commerce, Telecommunications, or related field.

Experience

1–3 years of experience in sales support, order management, or telecom operations (fresh graduates with strong aptitude may also apply).

Technical Skills

  • • Proficiency in MS Office and familiarity with ERP/CRM tools is a plus
  • • Good analytical and problem-solving abilities
  • • Strong attention to detail and data accuracy

Communication & Collaboration

  • • Strong communication and interpersonal skills
  • • Ability to work collaboratively in team environments
  • • Professional approach to customer interactions
Benefits

What We Offer

Dynamic Workplace

A dynamic workplace at Technopark, Trivandrum with modern facilities and professional environment.

International Exposure

Exposure to international B2B telecom operations and global business processes.

Professional Growth

Opportunities for learning and professional growth within the telecommunications industry.

Team Environment

Supportive and collaborative team environment fostering innovation and excellence.

Competitive Salary Package
Ready to Join?

Apply Now

Ready to join our growing international team and work in the telecommunications industry? We have multiple positions available!

Send Your Application

Send your detailed CV and cover letter to:

[email protected]

Subject Line Format:

"Application – [Position Name]"

Examples: "Application – Sales Support Agent" or "Application – Junior Network Engineer"

CV & Cover Letter

Include position name in subject line

Quick Response

We'll review and respond promptly

Interview Process

Professional interview & assessment

Join our growing international team!

Multiple opportunities in telecommunications operations and network engineering